3 friggin’ days
by jirukun on Nov.07, 2006, under Alitalia, Dumb, Italy, Travel
Just to let you know it been 3 bloomin’ days that Alitalia lost my bag :-X

I called every day to know where my bloody bag is, and the only reply is that it’s in Milan, so my next question in “WHAT THE HELL IS IT DOING IN MILAN?!”
I’m tired, and bored from this hassel, next Monday I have to leave for work (again!) and I might not make it this time, I wonder who will reimburse me and my company for the loss of work?
If I could turn back time, I would have stayed in Tunis till the 10th and not get Alitalia, they have managed to loose my bag for the 4th time in 7 trips I took with them (you would think that I learned my lesson) but no!! I keep forgetting (someone kick me please!!)
I called Alitalia (Paris office) this morning, and explained everything to the lady, she told me that I need to call the Airport for the first 5 days, I tried to explain, but she repeated the same sentence 2 times then hanged up!! (I GOT PISSED) I cursed and shouted so load that all of my colleague turned around to see what’s wrong, I called back, and by chance I cought the same lady, and the first thing I told her was “If you close the phone on my face again I’ll sue you so fast you’ld wish that you were’nt born!!” she quited down, and I managed to explain that I’m leaving next week, she said that she could’nt do anything (WTF!! :?) then why are you working at the lost baggage dept.? she had the courage to tell me that I needed to send an official compliant to Alitalia in Italy since I was an Italian national, I hanged up on her face (she’ll hear from me soon)
So, I called the Airport again (after numerous tries with no answers), and a lady answered, and she confirmed that the bag is in Milan, I repeated the question “WHY? WHEN IT WILL BE HERE? WHY DIDN’T THEY RECIEVE IT?” gadnabbit!!! I paid a Business class service, she promissed that she would call me back, it’s 7:40pm right now and no one called (she will here from me tomorrow).
I found this fantastic website, I’ll have to read it and see if they can help me in any way.
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